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Mustang Computers Privacy Policy

Mustang Computers is a full service computer company that provides computer hardware, software, technical support services and training for your personal and business computing needs. Mustang Computers is committed to meet or exceed your expectations in service, which is why your right to privacy and data security is a primary concern. The following privacy statement covers our current products and services, as well as activities on this web site. Below are the guidelines we use for protecting the information you provide during a visit to our Internet web site. If you have any questions or concerns regarding this privacy policy we can be reached via e-mail at mustangcomputers@mustangcomputers.net or you can reach us by telephone at (805) 528-4027.

Mustang Computers only asks for specific types of personal information
In a few areas on our Web site, we ask you to provide information that will enable us to enhance your web site visit, to assist you with technical support, ordering issues or to follow up with you after your visit. It is completely optional for you to participate.

For example, we request information from you when you:

Create an account 
Place an order
Provide feedback in an online survey
Participate in a sweepstakes or other promotional offer
Request e-mail notification of your order status
Subscribe to a newsletter or a mailing list

In each of the instances above, we may ask for your name, e-mail address, phone number, address, type of business, customer preference information, as well as other similar personal information that is needed to create an account, place an order or subscribe you to services and offers. If we ever ask for significantly different information we will inform you. In the case of newsletters or mailing lists, you will be able to "unsubscribe" from these mailings at any time.

Mustang Computers only uses your personal information for specific purposes
The information you provide will be kept confidential and used to support your customer relationship with Mustang Computers. Among other things, we want to help you quickly find information on mustangcomputers.net and alert you to product upgrades, special offers, updated information and other new products and services from us. Agents or contractors of Mustang Computers who have access to your personal information and prospect information are required to keep the information confidential and not use it for any other purpose than to carry out the services they are performing for Mustang Computers.

Mustang Computers will not disclose your personal information to any outside organization for its use in marketing without your consent
Information regarding you (such as name, address and phone number) or your order and the products you purchase will not be given or sold to any outside organization for its use in marketing or solicitation. Your information may be shared with agents or contractors of Mustang Computers for the purpose of performing services for Mustang Computers.

Mustang Computers wants to help you keep your personal information accurate
You can request the individual information that Mustang Computers has collected about you via the Internet at mustangcomputers@mustangcomputers.net

Internet Commerce
The online store at mustangcomputers.net is designed to give you options concerning the privacy of your credit card information, name, address, e-mail and any other information you provide us. Mustang Computers is committed to data security with respect to information collected on our site. Alternatively, you may always contact a sales representative over the telephone. Simply call 805-528-4027. It is a Mustang Computer practice to contact customers in the event of a potential problem with your purchase or any normal business communication regarding your purchase.

Customized Experience
New technologies are emerging on the Internet that help us deliver customized visitor experiences. At Mustang Computers, we primarily use "cookies" to help us determine which service and support information is appropriate to your machine and to maintain your shopping experience in our online store. Our use of this technology does not mean that we automatically know any information about you. We might be able to ascertain what type of computer you are using, but beyond that, our use of cookies is designed only to provide you with a better experience when visiting www.mustangcomputers.net Mustang Computers has no desire or intent to infringe on your privacy while using our web site.

Security
Mustang Computers has the appropriate security measures in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you on our web site.

Third-Party Sites
Other web sites, that may be accessed through our site, may collect personally identifiable information about you. This privacy statement does not cover the information practices of those third-party web sites linked to mustangcomputers.net. You are solely responsible for maintaining the secrecy of your passwords or any account information. Please be careful and responsible whenever you're online. If you post personal information online that is accessible to the public, you may receive unsolicited messages from other parties. While we strive to protect your personal information, Mustang Computers cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk. 

Contact Mustang Computers
If you would like to contact us for any reason regarding our privacy practices, please call, write or email us at the address below. Or contact the DMA's Committee on Ethical Business Practices at mgoldberger@the-dma.org, state or local chapters of the Better Business Bureau.

Mustang Computers
2280 Sunset Drive, Suite F
Los Osos, CA  93402
(805) 528-4027
www.mustangcomputers.net
Effective Date: January 16, 2001

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Mustang Computers
2280 Sunset Drive, Suite F
Los Osos, CA 93402


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